Self Help Directory


This document contains the contact details and offer from charities and support networks for various concerns around safeguarding, mental health and wellbeing.

We will update this regularly when new offers become available. Please let us know if you have received excellent support from any other external agencies and would like to recommend them to other parents and young people

Mental Health


Kooth is an online mental wellbeing support service that is available to all children and young people aged 11-18. It provides support for those with emotional wellbeing and/or emerging mental health problems, many of whom require a low level targeted or short term intervention. It also provides help to those who are hard to reach and do not engage with services through traditional routes.


Useful, free educational resources for parents, carers and professionals to support children and young people with their mental health.

NHS – Every Mind Matters

NHS platform which supports mental health ad wellbeing including;

  • Looking after children and young people’s mental health
  • Simple tips for tackling working from home during Covid and beyond
  • Mental wellbeing
  • Tips to help if you’re worried about anything but also experiencing anxiety surrounding Covid-19


Mind is a mental health charity who provide mental health advice and support to all people including;

  • Practical advice staying at home and recovery from Covid
  • Taking care of your mental health and wellbeing
  • Support for work, benefits and housing for those suffering from mental health conditions
  • Advice on a variety of mental health conditions

Urgent Support and Listening Services


Samaritans offer a free 24hr listening and support service. Call free on 116 123 or visit the Samaritans website.


A free counselling service offering a privar and confidential service for under 19s.

Tel: 0800 11 11


Shout is the UK’s first 24/7 text service for anyone in crisis


Papyrus is a national charity dedicated to the prevention of young suicide

Tel: 0800 068 4141

Text: 07860039967

Email: [email protected]

Eating Disorders


The national charity for anyone suffering from an eating disorder or someone who might be.

Helpline: 0808 801 0677

Youthline: 0808 801 0711

Studentline: 0808 801 0811

Phone lines are open 365 days a year 9am-8pm weekdays and 4pm-8pm at weekends. They also offer a one webchat service.

General Health and Wellbeing

Text a school nurse – Chat Health

07507 333356 Mon-Fri – 9am-4.30pm

Icash support and clinics

Sexual health support, advice and guidance for everyone including young people. They operate face to face clinics, telephone triage and online support including testing and access to free contraception.

Tel: 0300 300 3030


Winston’s Wish

A national charity supporting children and young people after the death of a parent or sibling.

St Elizabeth Hospice

A local charity who offer support for families living with progressive and life limiting illnesses. Also offering bereavement support.

One Call 24hr specialist advice: 0800 567 0111

LGBTQ+ Support


The Uk’s leading LGBTQ+ charity, committed to supporting LGBTQ+ people and their allies. Promoting equality and diversity in schools and workplaces.

Email: [email protected]

Tel: 0800 050 2020

Allsorts youth project

Supporting young LGBTQ+ young people aged 5-26 and their families. They provide online youth groups and emotional support sessions, parent/carer groups and advocacy support.